DAISY BLOOMS

1. Booking & reservation. A booking is confirmed only after Daisy Blooms confirms the dress and dates, receives the required ₱250 reservation fee (50% of rental price), and receives the requested customer details/valid ID. Unpaid booking requests do not reserve a dress.
2. Reservation fee. The ₱250 reservation fee is applied to the ₱500 rental balance. Once the booking is confirmed, the reservation fee is non-refundable for customer-initiated cancellations, except when Daisy Blooms is unable to provide the confirmed dress.
3. Rental period. Standard rental is 3 days: Day 1 pick-up/delivery, Day 2 event/use, and Day 3 return. Any extension must be approved by Daisy Blooms before the original return date.
4. Security deposit. A refundable security deposit is required before release of the dress: ₱500 for standard dresses and ₱1,000 for premium gowns/Filipiniana. The deposit will be refunded after the item is returned and inspected, normally within 24–48 hours, less any documented charges for late return, loss, or damage beyond normal wear.
5. Late return. Late returns are charged ₱300 per day, per item. Additional losses caused by an unapproved late return may be assessed if the delay affects a confirmed next booking.
6. Fitting & sizing. Customers are encouraged to fit the dress before booking or provide accurate measurements. Daisy Blooms will assist with sizing, but fit cannot be guaranteed based only on the stated size label.
7. Alterations. Cutting, dyeing, gluing, permanent sewing, or any permanent alteration is not allowed. Any temporary adjustment must be approved by Daisy Blooms before use.
8. Cleaning. Standard cleaning after normal use is included in the rental. Do not wash, bleach, iron excessively, or dry-clean the dress yourself unless Daisy Blooms specifically instructs you to do so.
9. Care of the dress. Please avoid smoke, wax, paint, heavy food/oil stains, excessive perfume, pet damage, and other preventable damage. Normal wear is expected.
10. Damage charges. Repairable damage such as tears, broken zippers, missing embellishments, or severe stains may be charged based on the actual reasonable repair/cleaning cost after inspection. Photos may be used to document the condition before and after rental.
11. Lost, unreturned, or irreparably damaged items. The customer may be charged the disclosed replacement value of the dress, less any security deposit already held.
12. Cancellation & rescheduling. For cancellations made more than 7 days before the event, the reservation fee may be transferred once to a new available date within 60 days. Cancellations within 7 days of the event, no-shows, and unapproved changes may result in forfeiture of the reservation fee. Rescheduling is always subject to dress availability.
13. Delivery / courier. Delivery and return courier fees are shouldered by the customer unless a promotion states otherwise. The customer is responsible for providing the correct delivery address and being available to receive/return the item on schedule.
14. Valid ID & customer information. Daisy Blooms may request one valid government-issued ID and an active contact number/Messenger account for rental verification. Information will be used only for the rental transaction, customer service, and legitimate recordkeeping purposes.
15. If Daisy Blooms cannot fulfill the booking. If the confirmed dress becomes unavailable due to damage, loss, or another issue on our side, the customer may choose an available replacement or receive a full refund of payments made for that booking.
16. Acceptance of terms. By paying the reservation fee and/or receiving the rental item, the customer confirms that they have read and accepted these rental terms.

Store note: These are Daisy Blooms house rental terms for customer bookings in the Philippines. Rental prices and replacement values may vary per dress and should be shown or confirmed before payment.